Terms of service

Terms of Service – Whalnest

Effective Date: 02/12/25

Welcome to Whalnest! By accessing and using our website (www.whalnest.com), you agree to be bound by these Terms of Service. Please read them carefully before placing an order. If you do not agree to these terms, please do not use our services.

1. General Terms

These Terms of Service apply to all visitors, customers, and others who access or use our website. By using our site, you confirm that you are at least 18 years old or have the consent of a legal guardian.

2. Products and Services

Whalnest is a print-on-demand business offering custom-made products.

  • No Cancellations: Once an order is placed, it cannot be canceled since each product is made to order.
  • Product Descriptions: We strive to provide accurate descriptions and images. However, slight variations in color or design may occur due to the printing process.
  • Availability: We reserve the right to modify or discontinue any product at any time without notice.

3. Pricing and Payments

  • All prices are listed in USD.
  • We accept major credit cards and other payment methods as listed at checkout.
  • Taxes and shipping fees are calculated at checkout based on your location.
  • We reserve the right to change prices without notice.

4. Shipping and Delivery

  • Processing Time: Orders are typically processed and shipped within 5–7 business days.
  • Delivery Time: Shipping times may vary based on your location.
  • We are not responsible for delays caused by shipping carriers or customs.

5. Return and Refund Policy

Since our products are made to order, we do not accept returns or exchanges unless the item is defective or incorrect. For details, please refer to our Return Policy

6. Intellectual Property

All content on our website, including images, graphics, logos, and text, is the property of Whalnest or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without prior written permission.

7. Prohibited Uses

You agree not to use our website for any unlawful purpose or to:

  • Violate any local, state, national, or international law
  • Infringe on the intellectual property rights of others
  • Upload or transmit viruses or malicious code
  • Collect or track personal information of others
  • Engage in any fraudulent or harmful activity

8. Disclaimer of Warranties

Our services and products are provided "as is" without any warranties, either express or implied. We do not guarantee that our website will be error-free or uninterrupted.

9. Limitation of Liability

To the fullest extent permitted by law, Whalnest shall not be liable for any damages arising from your use of our website or products, including but not limited to direct, indirect, incidental, punitive, or consequential damages.

10. Indemnification

You agree to indemnify and hold harmless Whalnest and its affiliates, employees, and partners from any claims or demands arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be posted on this page with an updated effective date. It is your responsibility to review these terms periodically.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at:
Email: support@whalnest.com
Address: Whalnest, Houston, TX